Who we are?
Your Place is a Specialist Homelessness Service, which provides support services to anyone in Queanbeyan and Palerang area who is having housing difficulty. Your Place Housing Support services can support to solve your immediate as well as long term housing needs. A Case worker can assist you with exploring your options and provide practical and emotional support in relation to a variety of issues. The service also has access to some limited crisis and transitional accommodation in Queanbeyan.
Your Place is run jointly by Barnados Australia and Molonglo Support Services. We are funded under the Specialist Homelessness Services Program.
Does any of the following apply to you?
Are you having trouble paying your bills and your rent?
Are you worried you will evicted?
Are you staying with friends or family and can no longer do this?
Are you frightened to go home?
Are you sleeping rough?
Have you recently moved out of some sort of care and are unsure where to go for help?
If ye, the drop in and see us, or call to make an appointment with one of our lovely Caseworkers. If you are Aboriginal, or from a Culturally and Linguistically Diverse background, we will work with you to make sure your needs are met.
How does it work?
Give us a call, or leave a message on the “Contact us” page or drop in and we will make an appointment to chat to one of our case workers. We will be able to give you more information about our service, and discuss what is suitable to your needs.
Our workers have a good understanding of the housing options in our area, and will be able to offer you practical assistance to get back on your feet. This may include working through applications together, assisting you with money matters, negotiating with your landlord or accessing immediate short term accommodation. Your Place has specialist Aboriginal workers available.
In case we are unable to help you, we will refer you to somewhere that can.
– Treat you as an individual
– Be flexible
– Be professional
– Ensure confidentiality
– Be sensitive to your culture
– Be responsive to children’s needs
The organization and what we do
Your Place Housing Support Services is a not-for-profit community based organisation providing holistic homelessness and other support services. The organization started in August 2014 and operating in the Queanbeyan region of New South Wales, Australia. Molonglo Support Services, the parent company of Your Place Housing Support Services has been working actively in Australia since 1980. We are funded by Department of Family and Community Services (FACS), NSW government.
Our aim is to assist people to have a place they can call home and to improve their health and wellbeing. We work in collaboration with our lead agency Barnardos Queanbeyan, NSW to provide appropriate and effective services to adults and families (aged 25 years and over) who are homeless or at risk of homelessness. Our goal is to build a strong and sustainable future through active case management, coordination of services and provide assistance to access stable housing.
If you have any comments about our service, we would like to hear them. Positive or Negative feedback is welcome as it helps us to improve our service. If you have concerns, you can address complaints in person or in writing to the Coordinator. If you are not happy with the response you can take the matter to the service Management. The NSW Ombudsman can be contacted on 1800451524.