Frequently Asked Questions (FAQs)

For your convenience, our most common client questions are answered right here.

Q.) Where do homeless people stay at night?
A.) They often stay with friends, extended family, in cars, under bridges, shelters, on the street, church, motels, hotels, caravan parks, refuge centers.

Q.) Are homeless people jobless or why can’t they just get a job?
A.) They can get a job. Many homeless people, some with families, do not have much education or work experience. They may not have a car providing them access to sufficient job opportunities. Domestic violence victims are in a quandary. They usually have a home, but cannot return to it for fear of abuse. People with mental health issues, alcoholics and drug-addicted people often need extra support, therapy or group homes to maintain some stability.

Q.) Aren’t most homeless people alcoholics, drug abusers or mentally ill?
A.) No. Actually, most homeless people have no history of alcohol or drug problems or mental illness. Homelessness is an economic problem.

Q.) Aren’t there plenty of shelters?
A.) There are many fine shelters, but not enough. It’s expensive to run a certified facility. It may take weeks or months for a homeless person to find a room, especially during the winter months.

Q.) Why doesn’t social services take their children if they can’t adequately care for them?
A.) If a child attends school, is not abused or neglected, social services usually does not take the children. They prefer to keep families together and give supportive assistance to stabilize their lives. Most often, if a family is in a shelter, social services will not remove a child unless there are extenuating circumstances. However, if the parent cannot provide a stable home or if he or she is on drugs, alcohol, prostitutes or cannot provide proper care, the child may removed.

Not finding what you want? Reach out directly through our Contact Us page.